Refund policy
Returns
Returns will be accepted within 30 days from the ship date. AMP'D Performance Mods will charge a 15% restocking fee to cover expenses such as shipping costs and credit card transaction fees.
30 Day Satisfaction Guarantee
AMP'D Performance Mods will accept returned merchandise within the first 30 days after shipping according to the following conditions:
- Customer Service must be contacted prior to any return.
- All original packaging and documents must be included with the Returned Merchandise.
- Returned Merchandise must be received in its original packaging and the packaging must be intact and undamaged.
- Returned Merchandise cannot be damaged or altered in any fashion.
- Items that have been used are not eligible for return, including wheels that have been mounted to tires or wheels that have been mounted on a vehicle.
- The customer is responsible for return shipping and insurance fees.
- Returned Merchandise that is functional, undamaged, and free of defects will be subject to a 15% restocking fee to cover expenses such as shipping costs and credit card transaction fees. If upon evaluation, the Returned Merchandise is found to have signs of wear, cosmetic blemishes, or damages, credit will not be issued and the Returned Merchandise will be scrapped.
- The refunded amount will consist of the invoiced amount of the item, less the restocking fee.
Damaged in Shipping
If the product has been damaged in shipping, please prepare proof (such as photographic evidence) and contact us immediately.
Damaged by Customer
Unfortunately AMP'D Performance Mods will not accept returns or exchange any product that has been damaged by the customer and the warranty will become void. This includes damage from customer misuse, missing parts, is in unsellable condition due to customer tampering, or failure to follow the installation instructions provided.
If you have questions regarding this policy, or the status of a return, please contact ampdperformancemods@gmail.com.
Exceptions / non-returnable items
Certain types of items cannot be returned; custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
*Unfortunately, we cannot accept returns on sale items or gift cards.